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Signing in, signing out, and resetting your password

How to log in and out of DealGround, reset a forgotten password, and what to do if your account seems to be missing.

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Written by Alexander Esber

This article covers signing in and out of DealGround, resetting your password, and what to do if you are being asked to pay on an account you already have.

Signing in

Go to the DealGround sign-in page and enter the email address you used to create your account.

Signing out

  1. Open Settings from the bottom left of the navigation.

  2. Click Log out.

Resetting your password

Click Reset Password on the sign-in screen and follow the emailed link. Use this whether you have forgotten your password or simply want to change it.

"I have an account but I'm being asked to pay"

This almost always means you are signed out, or signed in with a different email address than the one your subscription is on. Sign out completely, then sign back in with the email address on the subscription. If you are on a team, the subscription may be under your team admin's account.

"My account appears to be gone"

Accounts are not deleted automatically. If your account or data appears to be missing, or you believe you were billed more than once, email [email protected] with the email address on the account and we will look into it directly.

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