This article tells you how to reach a person on the DealGround team and which channel to use for which problem.
Talk to someone on the team
Email [email protected]. This is the right channel for billing questions, account problems, enterprise pricing, and anything you would rather discuss with a person.
Schedule a demo
Email [email protected] or book a time directly.
Report a problem with a specific property
If a property has incorrect data, or the ownership research returned something that looks wrong, click the flag icon on that property. This sends the property directly to the team with its identifiers attached, which is faster than describing it over email.
Report a bug or a failed action
Email [email protected] with a screenshot and the exact error message if you saw one. If an upload failed, tell us the file name and format — see Troubleshooting failed uploads first, as most upload failures have a quick fix.